Delete your Vyavastha account
You can ask us to delete your Vyavastha account and the personal data linked to it at any time. This page explains how to make the request, what we delete, what we may need to keep, and how long the process takes. It applies to both customer and vendor accounts, on the website and in the Vyavastha app.
How to request deletion
Send us an email
Write to support@vyavastha.in with the subject line “Account Deletion Request”. For your security, please send it from the email address registered with your Vyavastha account.
Include your account details
Mention your registered phone number, whether you have a customer or a vendor account, and your business name if you are a vendor. This helps us find your account and confirm it belongs to you.
We verify your request
We may reply to confirm your identity before proceeding. We will not delete an account unless the request can be matched to its owner.
Your account is deleted
Once verified, we delete your account and personal data as described below and send you a confirmation email when it is complete.
The button below opens Gmail with the subject and the details we need already filled in. If you use a different email service, write to support@vyavastha.in from your registered email address with the subject “Account Deletion Request”.
What we delete
When your request is verified, we permanently delete or anonymise the following:
- Your profile and contact details (name, email address, phone number)
- Saved vendors, favourites and preferences
- Enquiries and messages sent through Vyavastha
- For vendor accounts: your business profile, listings, packages and gallery
What we may retain
Some information cannot be removed immediately because we are legally or operationally required to keep it. This data is kept only for as long as needed and is not used for any other purpose.
- Payment, transaction and invoice records that we are required to keep for tax and accounting purposes
- Booking records needed to resolve an open dispute or complaint
- Information we must keep to comply with applicable law, or to prevent fraud and abuse
How long it takes
We acknowledge your request within 48 hours and complete the deletion within 30 days of verifying your identity. We will email you once your account has been deleted.
Before you request deletion
- Deletion is permanent. Once your account is deleted, we cannot restore your profile, history or saved items.
- Customers with upcoming bookings should complete or cancel them first.
- Vendors with active bookings or pending payouts should settle them first, so that no customer or payment is affected.
Need help?
If you have a question about your data or about this process, write to us at support@vyavastha.in or visit our contact page. You can also read how we handle your information in our Privacy Policy and Terms & Conditions.
Last updated: October 2026